HELP

Delivery Information

How we deliver YOUR parcel

We take great pride and satisfaction that your parcel always leaves us packaged safely and with some love inside.

If you don’t live local to us in the Warrington, Cheshire area they you will require your parcel posting to you and you will want to know how we send out our parcels, how long it will take to arrive and most importantly how much it will cost.

We are in business to help YOU create YOUR cosy home and NOT to make a profit on our deliveries.  Having said that in order for us to ensure your parcel arrives with you quickly and in a quality condition we do have to charge for our orders, but we do feel we are very reasonable with our delivery charges and there are opportunities for you to receive FREE deliveries.

 

What are our Delivery Charges for orders to be posted?

 

FREE Delivery for orders over £50

Free delivery on orders over £50 are specific to the UK Mainland only.

 

Standard Delivery £3.99 *

Your order will be delivered within 3-5 working days. Our couriers deliver between Monday – Saturday. If you have ordered items that will take longer then we will contact you to inform you of the delivery times.

This is for all areas of England, Scotland & Wales, Northern Ireland & Isle of Scilly

*Exceptions to this charge:

Republic of Ireland
£9.99  (3 – 5 working days)

Channel Islands (Jersey & Guernsey)
£5.99 (Will be posted 2nd class Royal Mail)

Isle of Man
£5.99 (Will be posted 2nd class Royal Mail)

 

Are you local to the Warrington, Cheshire area?

If you are lucky enough to live local to us in Warrington, Cheshire area there are several ways you can get FREE delivery for order.

 

>> Click here to read all about our FREE Delivery Services to the Warrington, Cheshire Area << 

 

 

How do I know when my order has been despatched?

You will receive an email from Your Cosy Home to state your order has been despatched.

If your parcel has been despatched with MyHermes, because you have supplied us with your email address you will receive an email from them informing you that your parcel is on its way. Please allow 3-5 working days for your order to be delivered.

If you have ordered a wallpaper mural that will be delivered to you direct from our manufacturers and will be 1-2 working days from placing your order.

 

What do I do if I have not received my parcel?

If you have not received your parcel 7 working days after you was informed by us that it has been despatched then please email me with your order number at hello@yourcosyhome.co.uk

 

Customer Services:

t : 01925 631831
e : hello@yourcosyhome.co.uk

Write to us at:

Your Cosy Home
5 Florida Close
Great Sankey
Warrington
Cheshire
WA5 8ZF

 

Michelle x

Owner of Your Cosy Home

 

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